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 IntroductionThe International Organization for Standardization (ISO) is 
                    a worldwide federation of national standards bodies from some 
                    130 countries, one from each country.
 ISO is a non-governmental organization established in 1947. 
                    The mission of ISO is to promote the development of standardization 
                    and related activities in the world with a view to facilitating 
                    the international exchange of goods and services, and to developing 
                    cooperation in the spheres of intellectual, scientific, technological 
                    and economic activity. 
                   ISO's work results in international agreements which are 
                    published as International Standards. ISO's name
 Many people will have noticed a seeming lack of correspondence 
                    between the official title when used in full, International 
                    Organization for Standardization, and the short form, ISO. 
                    Shouldn't the acronym be "IOS"? Yes, if it were 
                    an acronym ?which it is not.
 In fact, "ISO" is a word, derived from the Greek 
                    isos, meaning "equal", which is the root of the 
                    prefix "iso-" that occurs in a host of terms, such 
                    as "isometric" (of equal measure or dimensions) 
                    and "isonomy" (equality of laws, or of people before 
                    the law). 
                   From "equal" to "standard", the line 
                    of thinking that led to the choice of "ISO" as the 
                    name of the organization is easy to follow. In addition, the 
                    name ISO is used around the world to denote the organization, 
                    thus avoiding the plethora of acronyms resulting from the 
                    translation of "International Organization for Standardization" 
                    into the different national languages of members, e.g. IOS 
                    in English, OIN in French (from Organisation internationale 
                    de normalisation). Whatever the country, the short form of 
                    the Organization's name is always ISO. 
                   The existence of non-harmonized standards for similar technologies 
                    in different countries or regions can contribute to so-called 
                    "technical barriers to trade". Export-minded industries 
                    have long sensed the need to agree on world standards to help 
                    rationalize the international trading process. This was the 
                    origin of the establishment of ISO. 
                   International standardization is well-established for many 
                    technologies in such diverse fields as information processing 
                    and communications, textiles, packaging, distribution of goods, 
                    energy production and utilization, shipbuilding, banking and 
                    financial services. It will continue to grow in importance 
                    for all sectors of industrial activity for the foreseeable 
                    future. 
                   The main reasons are: 
                   
                     
                      |  | Worldwide progress in trade liberalization |   
                      |  | Today's free-market economies increasingly encourage 
                        diverse sources of supply and provide opportunities for 
                        expanding markets. On the technology side, fair competition 
                        needs to be based on identifiable, clearly defined common 
                        references that are recognized from one country to the 
                        next, and from one region to the other. An industry-wide 
                        standard, internationally recognized, developed by consensus 
                        among trading partners, serves as the language of trade. |   
                      |  | Interpenetration of sectors |   
                      |  | No industry in today's world can truly claim to be completely 
                        independent of components, products, rules of application, 
                        etc., that have been developed in other sectors. Bolts 
                        are used in aviation and for agricultural machinery; welding 
                        plays a role in mechanical and nuclear engineering, and 
                        electronic data processing has penetrated all industries. 
                        Environmentally friendly products and processes, and recyclable 
                        or biodegradable packaging are pervasive concerns. |   
                      |  | Worldwide communications systems |   
                      |  | The computer industry offers a good example of technology 
                        that needs quickly and progressively to be standardized 
                        at a global level. Full compatibility among open systems 
                        fosters healthy competition among producers, and offers 
                        real options to users since it is a powerful catalyst 
                        for innovation, improved productivity and cost-cutting. |   
                      |  | Global standards for emerging technologies |   
                      |  | Standardization programs in completely new fields are 
                        now being developed. Such fields include advanced materials, 
                        the environment, life sciences, urbanization and construction. 
                        In the very early stages of new technology development, 
                        applications can be imagined but functional prototypes 
                        do not exist. Here, the need for standardization is in 
                        defining terminology and accumulating databases of quantitative 
                        information. |   
                      |  | Developing countries |   
                      |  | Development agencies are increasingly recognizing that 
                        a standardization infrastructure is a basic condition 
                        for the success of economic policies aimed at achieving 
                        sustainable development. Creating such an infrastructure 
                        in developing countries is essential for improving productivity, 
                        market competitiveness, and export capability. |  Industry-wide standardization is a condition existing within 
                    a particular industrial sector when the large majority of 
                    products or services conform to the same standards. It results 
                    from consensus agreements reached between all economic players 
                    in that industrial sector - suppliers, users, and often governments. 
                    They agree on specifications and criteria to be applied consistently 
                    in the choice and classification of materials, the manufacture 
                    of products, and the provision of services. The aim is to 
                    facilitate trade, exchange and technology transfer through: 
                   
                     
                      |  | enhancedproduct quality and reliability at a reasonable 
                        price; |   
                      | 
 
 | improved health, safety and environmental protection, 
                        and reduction of waste; |   
                      |  | greater compatibility and interoperability of goods 
                        and services; |   
                      |  | simplification for improved usability; |   
                      |  | reduction in the number of models, and thus reduction 
                        in costs; |   
                      |  | increased distribution efficiency, and ease of maintenance. |  Users have more confidence in products and services that 
                    conform to International Standards. Assurance of conformity 
                    can be provided by manufacturers' declarations, or by audits 
                    carried out by independent bodies.  ISO is made up of its members which are divided into three 
                    categories: A member body of ISO is the national body "most representative 
                    of standardization in its country". Thus, only one body 
                    in each country may be admitted to membership of ISO.
 A member body takes the responsibility for: 
                   
                     
                      | 
 
 | informing potentially interested parties in their country 
                        of relevant international standardization opportunities 
                        and initiatives; |   
                      | 
 
 
 | ensuring that a concerted view of the country's interests 
                        is presented during international negotiations leading 
                        to standards agreements; |   
                      | 
 
 | providing their country's share of financial support 
                        for the central operations of ISO, through payment of 
                        membership dues. |  Member bodies are entitled to participate and exercise full 
                    voting rights on any technical committee and policy committee 
                    of ISO. A correspondent member is usually an organization in a country 
                    which does not yet have a fully developed national standards 
                    activity. Correspondent members do not take an active part 
                    in the technical and policy development work, but are entitled 
                    to be kept fully informed about the work of interest to them.
 ISO has also established a third category, subscriber membership, 
                    for countries with very small economies. Subscriber members 
                    pay reduced membership fees that nevertheless allow them to 
                    maintain contact with international standardization. The technical work of ISO is highly decentralized, carried 
                    out in a hierarchy of some 2 850 technical committees, subcommittees 
                    and working groups. In these committees, qualified representatives 
                    of industry, research institutes, government authorities, 
                    consumer bodies, and international organizations from all 
                    over the world come together as equal partners in the resolution 
                    of global standardization problems. Some 30 000 experts participate 
                    in meetings each year.The major responsibility for administrating a standards committee 
                    is accepted by one of the national standards bodies that make 
                    up the ISO membership - AFNOR, ANSI, BSI, CSBTS, DIN, SIS, 
                    etc. The member body holding the secretariat of a standards 
                    committee normally appoints one or two persons to do the technical 
                    and administrative work. A committee chairman assists committee 
                    members in reaching consensus. Generally, a consensus will 
                    mean that a particular solution to the problem at hand is 
                    the best possible one for international application at that 
                    time.
 The Central Secretariat in Geneva acts to ensure the flow 
                    of documentation in all directions, to clarify technical points 
                    with secretariats and chairmen, and to ensure that the agreements 
                    approved by the technical committees are edited, printed, 
                    submitted as draft International Standards to ISO member bodies 
                    for voting, and published. Meetings of technical committees 
                    and subcommittees are convened by the Central Secretariat, 
                    which coordinates all such meetings with the committee secretariats 
                    before setting the date and place. Although the greater part 
                    of the ISO technical work is done by correspondence, there 
                    are, on average, a dozen ISO meetings taking place somewhere 
                    in the world every working day of the year. Each member body interested in a subject has the right to 
                    be represented on a committee. International organizations, 
                    governmental and non-governmental, in liaison with ISO, also 
                    take part in the work. ISO collaborates closely with the International 
                    Electrotechnical Commission (IEC) on all matters of electrotechnical 
                    standardization. The publication ISO Memento provides information on the scope 
                    of responsibility, organizational structure and secretariats 
                    for each ISO technical committee. Detailed rules of procedure 
                    for the technical work are given in the ISO/IEC Directives. 
                    A list of the 500 international organizations in liaison with 
                    ISO's technical committees and subcommittees is given in the 
                    publication ISO Liaisons. ISO standards are developed according to the following principles:
                   
                     
                      |  | Consensus |   
                      |  | The views of all interests are taken into account: manufacturers, 
                        vendors and users, consumer groups, testing laboratories, 
                        governments, engineering professions and research organizations. |   
                      |  | Industry-wide |   
                      |  | Global solutions to satisfy industries and customers 
                        worldwide. |   
                      |  | Voluntary |   
                      |  | International standardization is market-driven and therefore 
                        based on voluntary involvement of all interests in the 
                        market-place. |  There are three main phases in the ISO standards development 
                    process. The need for a standard is usually expressed by an industry 
                    sector, which communicates this need to a national member 
                    body. The latter proposes the new work item to ISO as a whole. 
                    Once the need for an International Standard has been recognized 
                    and formally agreed, the first phase involves definition of 
                    the technical scope of the future standard. This phase is 
                    usually carried out in working groups which comprise technical 
                    experts from countries interested in the subject matter. Once agreement has been reached on which technical aspects 
                    are to be covered in the standard, a second phase is entered 
                    during which countries negotiate the detailed specifications 
                    within the standard. This is the consensus-building phase. The final phase comprises the formal approval of the resulting 
                    draft International Standard (the acceptance criteria stipulate 
                    approval by two-thirds of the ISO members that have participated 
                    actively in the standards development process, and approval 
                    by 75 % of all members that vote), following which the agreed 
                    text is published as an ISO International Standard. It is now also possible to publish interim documents at different 
                    stages in the standardization process. Most standards require periodic revision. Several factors 
                    combine to render a standard out of date: technological evolution, 
                    new methods and materials, new quality and safety requirements. 
                    To take account of these factors, ISO has established the 
                    general rule that all ISO standards should be reviewed at 
                    intervals of not more than five years. On occasion, it is 
                    necessary to revise a standard earlier. To date, ISO's work has resulted in some 12 000 International 
                    Standards, representing more than 300 000 pages in English 
                    and French (terminology is often provided in other languages 
                    as well).  |